User Agreement

Usage Guidelines

By using Impact Defense USA's services, you agree to comply with our terms and conditions. Our innovative windshield protection films are designed with the latest technology to ensure lasting performance and effectiveness. Please read these terms carefully as they govern your use of our protection materials. If you do not agree to these terms, do not use our products or services. These conditions may be updated periodically and continued use constitutes acceptance of the changes.

Warranty Coverage Details

Impact Defense USA offers a Lifetime Warranty on all our windshield protection films subject to certain exclusions. This warranty covers any manufacturer defects for the life of the product when applied by a certified installer. The warranty does not cover damages from improper installation, misuse, or accidents outside the filmmaker’s control, and other exclusions. Warranty terms are subject to change at any time and Impact Defense USA reserves all rights to modify these terms at any time an deny any claim that is deemed invalid. To make a claim, you must provide original proof of purchase along with the installation details. These details MUST match the information that was entered into our system by the installer at time of installation. Our team is dedicated to ensuring customer satisfaction and stands behind our product. If any issues arise, please contact us for prompt assistance.

Contact Support for Claims

For any warranty inquiries or claims, please reach out to our customer support team. Fill out the warranty form on our website or email us directly at Warranty@ImpactDefenseUSA.com for assistance. Our representatives are available to guide you through the claims process and ensure your needs are met efficiently.